Frequently Asked Questions

OUR MOST FREQUENTLY ASKED QUESTIONS

HOW LONG WILL IT TAKE TO BUILD A WEBSITE
The time required to design a website depends on its complexity, features, and the collaboration between the designer and client. A simple brochure-style website can typically be completed in a 1 – 2 weeks, while larger and more complex multi functional, or ecommerce websites may take 4-6 weeks.

HOW MUCH WILL IT COST
The cost of website design varies depending on factors such as the size and complexity of the project, the experience of the designer, and the specific requirements. It’s best to discuss your needs with a web design professional who can provide you with an accurate quote.

WHAT IS A BUSINESS BROCHURE WEBSITE, AND IS IT RIGHT FOR ME?
A Business Brochure website is a streamlined, professional online presence — ideal for service-based businesses that don’t need e-commerce. We create clean, compelling brochure sites that showcase your services, build trust, and drive enquiries.

DO YOU OFFER BUSINESS START-UP PACKAGES?
Absolutely. Our Business Start-Up packages are perfect for new ventures and include everything you need to launch online: branding, custom website, emails, and Local SEO to get you found fast. We simplify the digital side so you can focus on your customers.

HOW CAN LOCAL SEO SERVICES HELP MY BUSINESS?
Our Local SEO services ensure you show up when nearby customers are searching online. From optimising your Google Business Profile to improving your site’s local relevance, we’ll help drive more traffic, leads, and visibility in your area.

CAN YOU REDESIGN MY EXISTING WEBSITE?
Yes — our website redesigns are perfect for businesses with outdated, underperforming sites. We modernise your design, improve speed and SEO, and create a better user experience to help you convert more visitors into paying customers.

DO YOU OFFER WEBSITE MAINTENANCE AND SUPPORT?
Many web design agencies provide ongoing website maintenance and support services to help you keep your site up to date, secure, and running smoothly. These services can include regular backups, software updates, security monitoring,

CAN I UPDATE MY WEBSITE CONTENT MYSELF?
Yes, of course you can. We can build websites using a content management systems (CMS) such as WordPress, which allow you to easily update and manage your website’s content without technical expertise.

CAN I GET BESPOKE UPGRADES / ADDONS?
Yes, we have only listed our most popular add-on’s, please contact us regarding your development needs and we will give you a custom solution

PRICE MATCH GUARANTEE?
Yes, we offer a genuine like for like service price match guarantee. Find out more about our price match here

WHERE IS MY SITE HOSTED?
Unlike many of our competitors all our websites are now hosted within our London or Southhampton based Litespeed data centre. Offering high speed, UK based webhosting for all our clients. Giving our clients advancements in both speed and local search engine placement

WHO OWNS MY WEB DOMAIN?
We register domains on your behalf, you will still be the legal owner we will be listed as the administrative contact

I ALREADY HAVE A DOMAIN, CAN i USE IT?
Yes, if you have already registered your website domain name already at somewhere like godaddy, 123reg or anywhere else, we can either transfer it to use for free, or simply configure it at your chosen registrar.

CAN I HAVE MORE THAN ONE DOMAIN NAME?
Yes, depending on the project we often recommended registering both .com & .co.uk versions of your site at the very least. Along with possible variations of the domain name, this is not essential but can be useful for those looking to build a big name brand.

DO WE NEED A FACE TO FACE MEETING?
No, this is not essential even though it can be very useful for bigger more complex projects . Often we are able to fully develop clients brand / website / print media via email and telephone support alone

CAN WE HAVE A FACE TO FACE MEETING?
Yes, of course this can be arranged we are always happy to meet our clients in person, and this can be a very helpful way of quickly getting your brief across to us.

WILL THERE BE SUPPORT ONCE COMPLETED?
Yes, We offer a full range of support options to all of our clients, from basic help and setup needs to full web management  solutions. We are small company who strive to meet our clients’ needs no matter what they maybe.

All of our systems are monitored 24/365
We offer both telephone and email support week days between 9am – 6pm
And also provide a 24hr support ticketing system

WHAT TYPE OF CODING DO YOU USE?
For standard static pages we code in a combination of XHTML and CSS for dynamic database driven websites we use PHP and MYSQL. All coded to be highly optimised and meet all of today’s standards.

WHAT IS WORDPRESS WEB DESIGN AND WHY DO YOU USE IT?
We specialise in WordPress web design because it’s flexible, powerful, and user-friendly. It allows us to create custom, scalable websites tailored to your business goals. Whether you’re launching a startup or refreshing an established brand, WordPress gives us the freedom to build fast, functional sites that convert.

DO YOU OFFER DISCOUNTS?
Yes, although we try to keep our prices as low as possible we do offer further discounts for non profit organisations, charities and local schools.

WHY CHOOSE OFF THE PEG DESIGN OVER OTHER AGENCIES?
We bring 25+ years of experience, creative flair, and straight-talking advice to every project. Whether you need a Business Brochure website

OK I HAVE DECIDED I WANT TO USE OFF THE PEG DESIGN?
Give us a call or use the email contact form below to get in touch today and will be more than happy to help you get online